Terms of Service

Welcome to IVERLI. These Terms of Service govern your use of our website and purchases from our store. By accessing our website or placing an order, you agree to these terms.

Website Use

You may use our website for lawful purposes only. You must not interfere with its security or operation, introduce malicious software, attempt unauthorized access, or use its content for fraudulent activities.

When placing an order, you confirm that you are legally able to enter into a purchase agreement or have permission from a parent or legal guardian.

Product Information

We aim to provide accurate product descriptions, images, prices, and availability information. Product packaging may vary, and colors may appear differently depending on your screen settings.

If an error materially affects your order, we will contact you before proceeding. If you do not wish to proceed under the corrected information, you may cancel the affected item for a full refund.

Product availability may change without notice.

Skincare Use

Product descriptions and website content are provided for general information and do not constitute medical advice.

Please read product labels and follow the manufacturer’s directions, warnings, and storage instructions. Individual results may vary. Review ingredient lists for known sensitivities and perform a patch test where recommended.

If irritation occurs, discontinue use. Consult a qualified healthcare professional if you have concerns about a product’s suitability for your skin.

Orders

After you place an order, you may receive an email confirming that we have received it. This acknowledgment does not guarantee product availability or acceptance of the order.

We may decline or cancel an order because of unavailable stock, payment failure, a material listing error, or reasonable concerns about fraud or unauthorized activity. If we cancel an order after payment has been collected, we will refund the amount paid for the canceled items.

Please provide accurate contact, payment, and delivery information so we can process your order.

Prices and Payments

Prices are displayed in the currency shown on our website. Any applicable shipping charges and taxes will be shown at checkout before you confirm payment.

Prices and promotions may change, but these changes will not affect orders already accepted.

You agree to use a payment method you are authorized to use. Orders are subject to successful payment authorization.

Shipping and Delivery

Delivery estimates are estimates rather than guaranteed arrival dates. Actual delivery times may be affected by processing, carrier operations, or circumstances beyond our reasonable control.

If your order is delayed, missing, or arrives damaged, please contact us so we can investigate and assist you.

If you need to change your delivery details, contact us promptly. Changes may not be possible once an order has been dispatched.

Returns and Refunds

We offer free returns and full refunds for return requests made within 30 days of delivery, as described in our Return Policy.

We cover return shipping costs and do not charge restocking, handling, or refund processing fees. Refunds are issued to the original payment method.

To request a return, email bentaylsonkirkirs1994@outlook.com before sending your items back.

Intellectual Property

Website content, including original text, designs, graphics, and logos, belongs to us or its respective owners and is protected by applicable intellectual property laws.

You may not reproduce or commercially exploit protected content without the relevant owner’s permission, except as permitted by law.

Third-party product names, trademarks, and logos belong to their respective owners. Their appearance on our website identifies the products offered and does not, by itself, imply affiliation or endorsement.

Reviews and Submissions

If you submit a review or other content, it must reflect your honest experience and must not contain unlawful, misleading, abusive, or infringing material.

You retain ownership of your submissions. By submitting content for publication, you allow us to display it in connection with our store and products. We may remove submissions that violate these terms.

Privacy

Personal information provided through our website is handled as described in our Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We do not control those websites or their content. Please review their terms and privacy practices before using their services or providing personal information.

Website Availability and Responsibility

We aim to keep our website accurate, secure, and available, but temporary interruptions or technical errors may occur.

Nothing in these terms excludes or limits any consumer rights, warranties, remedies, or liabilities that cannot lawfully be excluded or limited.

Changes to These Terms

We may revise these terms by publishing an updated version on this page. Changes apply prospectively. Purchases remain subject to the terms in effect when the order was placed, unless a change is required by law.

Contact Us

For questions about these terms or assistance with an order, email bentaylsonkirkirs1994@outlook.com.