Shipping Policy

At IVERLI, we offer free shipping on all orders, with no minimum purchase required.

Free Shipping

We do not charge shipping fees. Free shipping applies automatically at checkout, and no promotional code is needed.

Order Processing

Once your order is placed, you will receive an order confirmation email. Orders are prepared for shipment after payment has been confirmed.

If an issue affects the processing of your order, we will contact you using the email address provided at checkout.

Delivery

Delivery times depend on the destination, carrier, and shipping conditions. Any delivery estimates provided at checkout or in shipping notifications are estimates and are not guaranteed.

Carrier disruptions, severe weather, public holidays, and customs processing may occasionally cause delays.

Shipping Confirmation and Tracking

We will send a shipping confirmation email when your order is dispatched. If tracking is available, the email will include the tracking details. Please allow time for the carrier to update the shipment status.

Shipping Address Changes

Please ensure your shipping address is accurate and complete before submitting your order.

If you need to correct your address, contact bentaylsonkirkirs1994@outlook.com as soon as possible. We will try to update your details before dispatch, but changes may not be possible once the order has shipped.

Delayed, Missing, or Damaged Packages

If your package is delayed, appears to be missing, or is marked as delivered but has not arrived, please contact us with your order number. We will help investigate with the carrier and arrange an appropriate resolution.

If your order arrives damaged, keep the packaging and contact us with a description of the problem. Photos of the items and packaging can help us resolve the issue.

Customs and Import Charges

Free shipping covers transportation costs. Any customs duties, import taxes, or other charges imposed by authorities are separate from shipping fees and may be payable by the recipient unless included at checkout.

Contact Us

For shipping questions or help with an order, email bentaylsonkirkirs1994@outlook.com.